An order management system (OMS) is the software tool that automates companies to handle customer orders from initial entry through product shipping.
It synchronizes shipping management across diverse sales channels to support end-to-end visibility into customer management throughout the order-to-cash workflow.
An OMS aids organizations oversee the entire order operation smoothly, from the time a purchaser enters an order to its accurate processing and any order management system return.
It simplifies stock management by offering real-time analytics on stock availability and order details, helping organizations to refine their delivery practices and increase shopper experience.
An effective OMS synchronizes order management system with other business systems like ecommerce platforms, inventory management systems, ERP software, and transportation carriers to enable order management system a streamlined order fulfillment environment from start to completion.